Overview: At BacklinkCRM, we strive to deliver exceptional SEO services to both national and international brands. Our refund and return policy ensures that you are fully satisfied with the services we provide.
Refund Policy:
- Cancellation and Refunds:
- Clients may cancel their service contract within 30 days of purchase if no substantial part of the service has been executed. In such cases, a full refund will be issued.
- If cancellation occurs after 30 days or once significant service has been provided, refunds may be adjusted pro-rata based on the work completed.
- Quality Guarantee:
- If you are not satisfied with the quality of the service provided, please contact us within 7-14 days of service completion. We will attempt to rectify the issue by offering a corrective service at no additional charge.
- If the issue persists and cannot be resolved to your satisfaction, we may offer a partial or full refund at our discretion.
- Non-Refundable Services:
- Costs associated with backlinks are non-refundable due to the nature of third-party expenses.
Process for Requesting a Refund:
- To request a refund, please contact our customer service team at 6394337887 or email [email protected].
- Provide your order number and a detailed explanation of your reason for the refund request.
- Your request will be processed within 30-45 days, and you will be notified of the outcome via email.
Exceptions:
- Custom Contracts: For services tailored specifically to a client’s needs, including extensive customization or long-term commitments, the refund and cancellation terms may differ and will be outlined in the individual contract.
- Legal and Compliance Issues: Refunds and cancellations that are requested due to legal issues, compliance requirements, or disputes will be handled on a case-by-case basis, adhering to the relevant legal standards.
Contact Us:
For any questions regarding our refund and return policy, please do not hesitate to contact us at:
BacklinkCRM Team
Address: 1st Floor, 87/361, A1 GT Road Acharya Nagar, Kanpur – 208003
Email: [email protected]
Last Updated: 15 March 2025